Shipping Policy

 Lead Times

All orders are processed within 1 to 15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We hold stock with some of our most popular so you may only have a 1 business day lead time. If you are ordering a customized dash or uncommon dash we will need to make it to order for you. Please check the stated lead time in the website header for the current lead time for custom parts.

For a precise lead time please get in contact and we can check if we have it in stock for you.

Shipping Rates and Estimates

We offer worldwide free shipping via Express International Post on all orders.

Depending on the state of global shipping you may choose to upgrade your shipping to Expedited Courier-based shipping for an additional charge. This is recommended for customers under a time-crunch or with unreliable local postal services.

Below is a table showing the transit time estimates (not including lead times to make custom parts) to the different regions of the world. Please keep in mind that on occasion, worldwide and/or regional interruptions to shipping companies occur and may delay shipments beyond these estimates, but we will always do our best to get your order to you in the shortest time.

 

Region	Express Post	Expedited Courier DHL/UPS/Fedex
Australia	1-3 Business Days	1-2 Business Days
North America	5-12 Business Days	2-4 Business Days
South America	10-20 Business Days	10-15 Business Days
Europe	10-20 Business Days	2-5 Business Days
Asia	5-12 Business Days	2-5 Business Days
Oceania	5-12 Business Days	2-8 Business Days
Africa	10-20 Business Days (Not available in some nations)	10-20 Business Days
Middle East	Not Available	10-15 Business Days

 

Duties and Taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mako Motorsport is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated shipping time frame provided by us, please contact us at hello@makomotorsport.com with your name and order number, and we will look into it for you.


Refunds, returns, and exchanges

If you aren't happy with your order then neither are we.

We will accept returns if they are initiated with 30 days of customers receiving their order.

For change of mind returns the customer must cover return shipping and a 20% restocking fee will be charged.

For returns of faulty/wrong items we will cover return shipping and provide a full refund or replacement part depending on the customer's request.

If you have any further questions, please don't hesitate to contact us at hello@makomotorsport.com